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Terms & Conditions

TERMS OF USE

TERMS OF USE (Last Updated 10/15/16)

Please carefully read the following Terms of Use before using the SHOPKERISMA.COM website (the “Site”). By accessing this Site, you agree to be bound by these Terms of Use. We reserve the right, in our sole discretion, to change these Terms of Use at any time by posting revised terms on the site. It is your responsibility to check periodically for any changes we may make to these Terms of Use. Your use of the Site following any such change constitutes your agreement to follow and be bound by the terms as changed. If at any time you do not agree to these Terms of Use, please do not use this Site. This Web site is operated by KNITLAB dba KERISMA. Throughout the site, the terms “we”, “us” and “our” refer to the Site. KNIT LAB dba KERISMA offers the Site, including all information, tools and services available to you, the user, conditioned upon your acceptance of all the terms, conditions, policies and notices stated here. Your continued use of this site constitutes your agreement to these Terms of Use.

The Site is provided to you free of charge, “as is,” by KNITLAB thereby referred to as “KERISMA”. By using the information, services and products available through this Web site, you are agreeing to the terms and conditions contained herein.

The Site contains links to other sites that contain additional Terms of Use. Your use of any of the other site shall also subject you to the Terms of Use of each of those sites. To the extent that the Terms of Use on any of the other sites conflicts with any terms and condition contained herein, the Terms of Use of the other site shall control.

PRODUCTS

All products are maintained and produced by KERISMA and its respective collaborators. Please note that the colors and sizes may differ from the actual item. Product details such as item description, prices, and availability may contain errors. KERISMA does not guarantee any product displayed on this website and is not responsible for any damages arising from the use of this site.

LIABILITY DISCLAIMER

The information, services and products available to you on this website may contain errors and are subject to periods of interruption. While KERISMA does its best to maintain the information, services and products it offers on the Site, it cannot be held responsible for any errors, defects, lost profits or other consequential damages arising from the use of this website.

KERISMA PROVIDES THE INFORMATION, SERVICES AND PRODUCTS AVAILABLE ON THIS WEBSITE “AS IS,” WITH NO WARRANTIES WHATSOEVER. ALL EXPRESS WARRANTIES AND ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF PROPRIETARY RIGHTS ARE HEREBY DISCLAIMED TO THE FULLEST EXTENT PERMITTED BY LAW.

IN NO EVENT SHALL KERISMA BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL AND EXEMPLARY DAMAGES, OR ANY DAMAGES WHATSOEVER, ARISING FROM THE USE OR PERFORMANCE OF THIS WEBSITE OR FROM ANY INFORMATION, SERVICES OR PRODUCTS PROVIDED THROUGH THIS WEBSITE, EVEN IF New Nine HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IF YOU ARE DISSATISFIED WITH THIS WEBSITE, OR ANY PORTION THEREOF, YOUR EXCLUSIVE REMEDY SHALL BE TO STOP USING THE WEBSITE.

INDEMNIFICATION

You agree to indemnify and hold KERISMA, its officers, directors, owners, partners, agents and employees, harmless from any claim or demand, including attorneys’ fees, made by any third party due to or arising out of your use of KERISMA, the violation of these terms and conditions by you, or the infringement by you, of any intellectual property or other right of any person or entity. KERISMA reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you.

MISCELLANEOUS

These terms and conditions shall be governed by and construed in accordance with the laws of the state of California, U.S., and you agree to submit to the personal jurisdiction of the courts of the state of California. In the event that any portion of these terms and conditions is deemed by a court to be invalid, the remaining provisions shall remain in full force and effect. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related the use of these website, must be filed within one year after such claim or cause of action arose.

COPYRIGHT AND TRADEMARK NOTICES

All contents in these Web sites are Copyright © 2016 KNITLAB dba KERISMA. All rights reserved.
Any use of any of the marks, content, or artwork appearing throughout these Web sites without the express written permission of KERISMA is strictly prohibited.

KERISMA PRIVACY STATEMENT

This privacy statement covers the site KerismaKnits.com. This policy statement strives to explain the following issues.

1. What personally identifiable information KERISMA collects.
2. What personally identifiable information third parties collect through the Web site.
3. What organization collects the information.
4. How KERISMA uses the information.
5. With whom KERISMA may share user information.
6. What choices are available to users regarding collection, use and distribution of the information.
7. What types of security procedures are in place to protect the loss, misuse or alteration of information under KERISMA’s control. 8. How users can correct any inaccuracies in the information.
If users have questions or concerns regarding this statement, they should first contact us by phone 213.765.8997 or by fax 213-765- 0622.

INFORMATION AND COLLECTION USE

We collect information from you when you register on our site or place an order.
When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address, phone number, or credit card information. You may, however, visit our site anonymously.

Any of the information we collect from you may be used in one of the following ways:

-To personalize your experience. Your information helps us to better respond to your individual needs.
-To improve our website. We continually strive to improve our website offerings based on the information and feedback we receive from you.
-To improve customer service: Your information helps us to more effectively respond to your customer service requests and support needs.
-To process transactions: Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or other rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

ORDER

Upon ordering, a user must provide contact information (such as name, email, and shipping address) and financial information (such as mode of payment, credit card number, expiration date). This information is used for billing purposes and to fill customer’s orders. If we have trouble processing an order, the information is used to contact the user. We process all orders offline at our headquarters.

Please note that upon placing an order, a receipt is automatically mailed confirming the purchase intent. This receipt does not constitute a contract, and orders may be canceled at any time due to insufficient stock, inability to authorize a credit card, suspicion of fraudulent intent, discovery of an incorrect item price, or any other reason as we see fit. Please further note that KERISMA shall have the right to refuse or cancel any such orders whether or not your credit card has been charged. If your credit card has already been charged and your order is canceled KERISMA shall issue a credit to your credit card account in the amount of the incorrect price.

COOKIES

A cookie is a piece of data stored on the user’s computer tied to information about the user. We use session ID cookies only. This cookie will help us in recognizing that a particular user is logged in and allow him/her to access all the stores that he/she has access to. For the session ID cookie, once users close the browser, the cookie simply terminates.

LOG FILES

Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.

SPECIAL OFFERS AND UPDATES

We send all new members a welcoming email to verify password and username. Established members will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications in the emails themselves. Please see the Choice and Opt-out sections.

SERVICE ANNOUNCEMENTS

On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature.

LEGAL DISCLAIMER

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on The Site.

BUSINESS TRANSITIONS

In the event KERISMA goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users’ personal information will, in most instances, be part of the assets transferred. Users will be notified via email prior to a change of ownership or control of their personal information. If as a result of the business transition, the users’ personally identifiable information will be used in a manner different from that stated at the time of collection, they will be given choice consistent with our notification of changes section.

NOTIFICATION OF CHANGES

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected.